DreamWerks Bath

Tel: 1-800-428-4799

Fax: 630-350-8882

Email: info@moderneurobath.com

Address: 925 Chase Ave.

Elk Grove, IL 60007

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Frequently Asked Questions

How do I find a bathroom vanity that will fit in my bathroom?

To find a bathroom vanity that will fit correctly in your bathroom, measure the width, height and depth of the space available with a measuring tape. Then visit our Vanities page and narrow your results by selecting the corresponding width from the options on the left side of the page. Once you click on a particular vanity from the list, you’ll see its height and depth listed in the product description. Make sure to choose a vanity that has the same or smaller measurements than the space available in your bathroom.

How can you afford to offer such large discounts on your products?

We purchase all of our products direct from the factory and then pass the savings along to our customers. This allows us to offer high quality items at a lower cost than you’ll find for similar items sold by our competitors.

I have a question about one of your products. Do you have phone support available?

Yes! You can call us toll-free at 1-800-428-4799 and our knowledgeable salespeople can answer any questions you might have. Our representatives are available Monday – Friday, 9 am to 6 pm PST and Saturday/Sunday, 10 am – 5 pm PST.

Do you have showrooms where I can see your products in person?

Yes, we have three Southern California showrooms. For showroom locations, hours and driving directions, click here.

I live near one of your showrooms – can I pick up my order instead of having it shipped?

Yes! Please call us at 1-800-428-4799 to arrange for pickup at one of our local showrooms.

I don’t understand some of the terminology used on your site.

Check our Glossary, full of the most frequently-used terms on our website. If you still have questions, give us a call at 1-800-428-4799 and we’ll be happy to help!

How much do you charge for shipping?

Shipping charges  vary based on your location and the products purchased. For a shipping quote, please email us at info@moderneurobath.com. Be sure to include your email, zip code and choice of items so that we can provide you with an accurate quote.

Do you charge sales tax?

We only charge sales tax on orders shipping to Chicago.

What payment methods do you accept?

We accept Visa, MasterCard, American Express, and Discover credit cards and debit cards.

Do you offer bulk discounts for businesses?

Yes! To find out more about our corporate discounts, please Contact Us.

Obtain a Return Merchandise Authorization (RMA)

All returns require a Return Merchandise Authorization (RMA) from our Customer Service Department. No returns will be accepted or any credit granted without an RMA. To provide any credit or replacement units we must first have a chance to receive and completely inspect your return.

To obtain an RMA please e-mail us at info@moderneurobath.com

Read our Shipping and Return Policy

DreamWerks Bath

Address: 925 Chase Ave.

Elk Grove, IL 60007